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240-464-7320
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Info@hyamservices.com
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267 Kentlands Blvd Suite 610 Gaithursburg, MD 20878

Mission

At HYAM Services, we are experts when it comes to simplifying the lives of our clients. Our mission is to deliver the highest standards of service with integrity, honesty, and fairness. We enhance the lives of our clients by providing noteworthy service, so in turn, you can let go of your day-to-day concerns and focus on your primary obligations.

Vision

Our vision is to become the recognized first-choice provider for professional and knowledgeable concierge and courtesy officer services. We aim to exceed expectations and ensure our clients’ happiness.

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More About Us!

Our company has over 40 years of experience in concierge and courtesy officer services. After analyzing the population, strengthening high attention to detail to the needs of our clients, and creating a strategic and high-quality team, HYAM Services has evolved into a multidimensional company extending great hospitality and surpassing your needs in the form of property concierge and courtesy officer services.

HYAM Services commenced with a goal to provide incomparable concierge and courtesy officer services to our clients. Today, HYAM provides consistent and exceptional concierge and courtesy officer services that warrants eminent results throughout the DMV area. Servicing top companies and properties, we respect the needs of our clients by putting together a customized plan for their property and assets and ensuring that we exceed their expectations.

HYAM Services truly understands that providing our clients with unprecedented service starts by providing them with remarkable team members. We have developed an intense hiring and training process to select the perfect individuals to represent your brand. We initiate thorough background checks and a 2-step hiring process to help ensure that we have selected high-rated employees.

Once hired, there is a rigorous training process. During training, our employees meet HYAM Services’ CEO and President, Human Resources Director and Chief Training Specialist. They receive interactive hands-on training where we also reinforce company standards, policies and procedures. All employees are also tested on the Fair Housing Testing Program before commencing at any property site to help ensure their comprehension. To ensure the success of all employees, HYAM Services initiates continuous follow-ups via weekly meetings and check-ins. HYAM employees are featured in professional uniforms to represent your brand with the utmost respect. Our mission is ‘Helping You Achieve More,’ and as our client, you will benefit from our experience, knowledge, and professionalism allowing you the opportunity to focus on your primary obligations.

Helping You Achieve More

Exceeding Expectations

We go above and beyond basic concierge and courtesy officer services to help ensure that each client benefits from our experience and knowledge.

Building Lasting Relationships

We aim to deliver exceptional concierge and/or courtesy officer services which builds loyalty and fosters long-term business partnerships.

Delivering Dependable Services

We believe in servicing our clients to the fullest extent. Our innovative strategies and backup protocols make for a concierge and/or courtesy officer service you can depend on!

Valuing Client Input

We take great pride in providing a customized concierge and/or courtesy officer service that is designed by taking the needs and requirements of our clients into consideration to achieve the highest level of excellence.

Maintaining High Standards

We use modern security solutions such as patrol vehicles, guard tours, incident reports, daily activity logs, trained guards, and professional front desk staff to maintain high standards of service and efficient security for all our clients.

Professional and Loyal Team

Our team of dedicated individuals have been carefully selected after a complete background check and a rigorous and comprehensive screening process to ensure outstanding work ethics.

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HYAM Services, Inc.

HELPING YOU ACHIEVE MORE

WHAT OUR CLIENTS SAYGreat Services Generate Great Reviews!
Check Out Our Client Testimonials!

HYAM Services helped secure our apartment complex against potential security concerns that we had. The peace of mind in our community now is only because of the efficient and effective security being provided here.

We hired HYAM to secure our workplace and ensure the safety of our employees. With the help of HYAM and their great security protocols and strategies, security risks have been minimized and overall work productivity has elevated!

We had the best experience hiring HYAM Services for their amazing and efficient concierge service. The concierge staff is helpful, reliable and always present to help all our residents.

By hiring HYAM Services concierge we have expressed to our residents that they are valued. Their concierge staff effortlessly goes above and beyond to surpass our requests and our residents love them. Overall, the concierge staff is respectful, knowledgeable, attentive and very professional!

HYAM Services is nothing short of phenomenal! They are well groomed and always ready to greet residents and guests. They are always smiling and willing to go above and beyond to exceed our expectations.

The concierge team here is amazing! They are organized, keep the residents’ packages safe, and regulate the influx of guests into the building. They help the day run smoothly at our apartment complex!

HYAM courtesy officers are the best! Not only do they perform rounds consistently to monitor property damage and potential break-ins, but they also manage a guard tour system and create a daily log and present it to our management team daily for review. This protocol measure helps us tremendously!

Our apartment community has been much safer after we hired HYAM guards. We were experiencing theft and within 3 weeks of hiring HYAM security, the perpetrator was caught! HYAM patrols the neighborhood in their patrol vehicles and observe activity throughout the night. Our residents are able to sleep better at night knowing that a knowledgeable and efficient guard is on site.

We hired HYAM Services to monitor our construction site after hours due to the amount of thefts we were experiencing. Shortly after, theft on our property ended due to the physical presence of the guards and the strict protocols that they put in place.

COMMITTED TO YOUR SUCCESS

HYAM Services provides professional concierge and courtesy officer services to meet the unique needs of each client.

© HYAM Services, Inc. 2020 • All Rights Reserved

© HYAM Services, Inc. 2020 • All Rights Reserved